Privacy Policy

Personal Information: We collect information that you provide directly, including name, email address, phone number, billing address, and payment information when you create an account or make a purchase.

Automatically Collected Information: We collect device information, IP address, browser type, operating system, pages visited, time spent on pages, and referral URLs through cookies and similar technologies.

Transaction Data: Order history, purchase details, payment method information (encrypted), and download activity for purchased digital products.

Communication Data: Email correspondence, support tickets, feedback, and any other information you choose to provide when contacting us.

Order Processing: To process transactions, deliver digital products, send order confirmations, and provide download access to purchased materials.

Customer Support: To respond to inquiries, resolve issues, provide technical assistance, and improve our customer service quality.

Marketing Communications: To send promotional emails about new products, special offers, and updates (with your consent, which you can withdraw at any time).

Service Improvement: To analyze usage patterns, understand customer preferences, improve website functionality, and develop new features.

Legal Compliance: To comply with UAE laws, prevent fraud, enforce our Terms of Service, and protect our legal rights.

Service Providers: We share data with trusted third-party service providers who assist in payment processing, email delivery, web hosting, and analytics, all bound by confidentiality agreements.

Payment Processors: Payment information is securely transmitted to authorized payment gateways compliant with PCI DSS standards and UAE Central Bank regulations.

Legal Requirements: We may disclose information when required by UAE law, court orders, government requests, or to protect our rights and safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity with prior notice.

We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes.

Encryption: All sensitive data is encrypted using industry-standard SSL/TLS protocols during transmission and AES-256 encryption at rest.

Access Controls: Strict access controls limit employee access to personal data on a need-to-know basis with multi-factor authentication.

Regular Audits: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential risks.

Secure Infrastructure: Our systems are hosted on secure servers with firewalls, intrusion detection, and regular security updates.

Despite our security measures, no system is 100% secure. We cannot guarantee absolute security but commit to industry best practices.

Essential Cookies: Required for website functionality, authentication, and security features. These cannot be disabled.

Analytics Cookies: Used to understand user behavior, measure website performance, and improve user experience through Google Analytics and similar tools.

Marketing Cookies: Track your browsing activity to deliver personalized content and targeted advertisements based on your interests.

You can control cookie preferences through your browser settings. Disabling certain cookies may limit website functionality.

For more information about cookie management, visit your browser's help section or use cookie consent tools we provide.

Right to Access: Request a copy of the personal data we hold about you in a structured, commonly used format.

Right to Rectification: Request correction of inaccurate or incomplete personal information.

Right to Erasure: Request deletion of your personal data, subject to legal retention requirements and ongoing transactions.

Right to Restrict Processing: Request limitation of processing activities for specific purposes.

Right to Object: Object to processing of your data for marketing purposes at any time by clicking "unsubscribe" in emails or contacting us.

Right to Data Portability: Request transfer of your data to another service provider in a machine-readable format.

To exercise these rights, contact privacy@dubaisuccessbundle.shop with proof of identity. We respond within 30 days.

Account Data: Retained while your account is active and for 2 years after account closure for legal compliance and fraud prevention.

Transaction Records: Maintained for 7 years to comply with UAE tax laws and financial regulations.

Marketing Data: Retained until you withdraw consent or 3 years from last interaction, whichever comes first.

Support Communications: Kept for 2 years to ensure service quality and resolve recurring issues.

After retention periods expire, data is securely deleted or anonymized beyond recovery.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, contact us immediately.

Upon verification, we will promptly delete such information from our systems and take steps to prevent future unauthorized access.

Your data is primarily stored and processed within the United Arab Emirates on servers compliant with UAE data protection regulations.

Some service providers may process data outside the UAE. In such cases, we ensure adequate safeguards through standard contractual clauses and data protection agreements.

Data transfers comply with UAE Federal Law No. 45 of 2021 and ensure equivalent protection standards.

You have the right to request information about international transfers and safeguards in place.

Our website may contain links to third-party websites, including social media platforms, payment processors, and partner sites.

We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

When you click on third-party links, you leave our website and are subject to the privacy policies of those sites.

Third-party services integrated into our platform (e.g., payment gateways) are governed by their own privacy policies in addition to this one.

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service improvements.

Material changes will be notified via email to registered users and prominently displayed on our website 30 days before taking effect.

The "Last Updated" date at the top of this policy indicates the most recent revision.

Continued use of our services after changes constitutes acceptance of the updated policy.

Previous versions are available upon request for your records.

For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact our Data Protection Officer:

Email: privacy@dubaisuccessbundle.shop

General Support: support@dubaisuccessbundle.shop

Business Hours: Sunday-Thursday, 9:00 AM - 6:00 PM GST

Mailing Address: Dubai, United Arab Emirates

We aim to respond to all privacy-related inquiries within 5 business days.