7-Day Money-Back Guarantee
We're committed to your satisfaction. If you're not completely happy with your digital products, request a full refund within 7 days of purchase—no questions asked.
Simple Refund Process
Submit Request
Complete the refund request form with your order details and reason for return within 7 days of purchase.
Review Process
Our team reviews your request and may contact you for additional information or clarification.
Approval Notification
You receive confirmation via email once your refund request is approved by our support team.
Payment Processing
Refund is processed to your original payment method. Bank transfer for UAE accounts typically takes 3-5 business days.
Eligible Refund Scenarios
We offer full refunds for the following situations within 7 days of purchase
Product Not as Described
If the digital products significantly differ from the description provided on our sales page.
Technical Issues
If you experience persistent technical problems that prevent you from accessing or using the products.
Duplicate Purchase
If you accidentally purchased the same product multiple times within the same transaction period.
Unauthorized Transaction
If the purchase was made without your authorization, subject to verification and fraud prevention checks.
Important Information
Digital Nature: Due to the instant-access nature of digital products, refunds are only available if you haven't downloaded or accessed the materials. Once accessed, the 7-day guarantee still applies.
Required Documentation: Please provide your order number and email address used during purchase. Screenshots of technical issues may be requested for troubleshooting purposes.
Processing Time: UAE bank transfers typically take 3-5 business days. International transfers may take 5-10 business days depending on your bank.
Partial Refunds: If you purchased a bundle and only wish to return specific products, partial refunds may be available at our discretion based on the circumstances.
Request a Refund
Complete our simple refund request form and our support team will process your request within 24-48 hours.
Refund Policy FAQ
What if I've already downloaded the products?
You can still request a refund within 7 days even if you've accessed the materials. Our 7-day money-back guarantee applies regardless of download status, as we stand behind the quality of our products.
How long does the refund process take?
Once approved, refunds are processed within 24-48 hours. Bank transfers to UAE accounts typically take 3-5 business days. International transfers may take 5-10 business days depending on your banking institution.
Can I get a refund after 7 days?
Refunds requested after the 7-day window are reviewed on a case-by-case basis. Exceptional circumstances such as medical emergencies or technical issues may be considered. Please contact our support team to discuss your situation.
What about upsell products purchased separately?
Each product purchase has its own 7-day refund window starting from the date of purchase. If you purchased additional products or upsells, each has a separate refund eligibility period.
Need Help?
Our dedicated support team is here to assist you with any refund-related questions or concerns.